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Privacy Policy

1. Introduction

Layer7 Networking (“we”, “us”, “our”) is committed to safeguarding your personal information and complying with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

2. Lawful Basis for Processing

In accordance with POPIA and GDPR, we only process your personal information when:

  • You have given consent

  • It is necessary for the performance of a contract

  • It is required to comply with a legal obligation

  • It protects your vital interests

  • It is in our or a third party’s legitimate interest, provided these are not overridden by your rights and freedoms

3. What Personal Information We Collect

​ ​We may collect the following types of personal information:

​ ​Directly from you:

      • Full name

      • Email address

      • Phone number

      • Company name

      • Job title

      • Any information you provide through contact forms or downloads

​ ​Automatically via our website:

      • IP address

      • Browser type

      • Device information

      • Referral source

      • Site usage (pages viewed, time on site, etc.)

      • Cookies and tracking pixels (see section 7)

We do not intentionally collect sensitive personal information unless specifically required with your explicit consent.

4. How We Use Your Personal Information

Your data may be used for the following purposes:

  • To respond to inquiries and provide requested services

  • To improve our website functionality and user experience

  • For analytics and marketing (with your consent, where required)

  • To send newsletters or service updates (opt-out available)

  • To comply with legal or regulatory obligations

5. Sharing and Disclosure

We do not sell your personal information.

We may share your data with:

  • Authorised service providers (e.g., cloud hosting, analytics platforms)

  • Professional advisers (e.g., legal or tax consultants)

  • Regulatory authorities when required by law

  • Third parties in the event of a business transfer (e.g., merger or acquisition)

All third parties are contractually bound to adhere to strict confidentiality and data protection standards.

6. International Data Transfers

If we transfer your personal data outside South Africa or the European Economic Area (EEA), we ensure:

  • The recipient is in a country deemed to provide an adequate level of protection, or

  • Appropriate safeguards are in place (e.g., standard contractual clauses, binding corporate rules)

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Track website performance

  • Support marketing efforts

You can manage your cookie preferences through your browser settings or via our cookie banner.

For more information, please refer to our [Cookie Policy] (if available).

8. Your Data Protection Rights

Under POPIA and GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator (South Africa) or your local Data Protection Authority (EU)

To exercise these rights, contact us at info@layer7.co.za.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements

  • Resolve disputes and enforce agreements

When data is no longer needed, it will be securely deleted or anonymised.

10. Data Security

We implement appropriate technical and organisational security measures, including:

  • Encryption of data in transit and at rest

  • Access control and authentication protocols

  • Regular system monitoring and audits

While we take reasonable precautions, no online system is 100% secure.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies before submitting your data.

12. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted here with a revised “Effective Date.” We encourage you to review this policy regularly.