Layer7 Networking × FirstWave

The network management platform that powers Layer7's managed services engine.

About FirstWave

FirstWave is an Australian-born cybersecurity and network management company that provides the platforms underpinning managed security services at scale. Their flagship products — NMIS (Network Management Information System) and the Open-AudIT discovery platform — are deployed in thousands of networks worldwide, offering network discovery, performance monitoring, configuration management, and fault detection.

FirstWave's commercial CyberCision platform extends these capabilities into a full managed security services delivery engine, enabling MSPs and MSSPs to deliver SOC-as-a-Service, threat detection, and compliance monitoring to their client base from a unified console.

With roots in open-source network management and a strong presence in the service provider ecosystem, FirstWave bridges the gap between enterprise-grade visibility and the operational needs of managed service providers who must deliver consistent, scalable security outcomes across diverse client environments.

Why Layer7 Chose FirstWave

Layer7 is a managed services business at its core. We do not sell boxes and walk away — we operate, monitor, and continuously improve our clients' security infrastructure. That operational model demands tooling purpose-built for multi-tenant management at scale. FirstWave delivers exactly that.

NMIS gives Layer7 deep network visibility across every client environment we manage — device health, interface utilisation, fault detection, and configuration compliance — all from a single pane of glass. It is the foundation of our network operations centre, enabling our engineers to detect and respond to issues before they become outages.

For Layer7, FirstWave is not a product we sell to clients — it is the engine that powers our service delivery. It is how we know what is happening in your network at 3am, and how we ensure that knowledge translates into action before you notice a problem.

How Layer7 Delivers FirstWave

• Network Monitoring Platform — NMIS deployed as Layer7's primary network management system, providing real-time visibility into device health, interface performance, and availability across all managed client environments.

• Asset Discovery and Inventory — Open-AudIT integration for continuous network discovery, hardware and software inventory, and configuration auditing across managed estates.

• Multi-Tenant Operations — FirstWave's architecture enables Layer7 to maintain logical separation between client environments while operating from a unified platform — essential for governance and compliance.

• Fault Detection and Escalation — Automated alerting and escalation workflows that ensure network events are detected, classified, and actioned within SLA windows.

• Performance Trending — Historical performance data collection and trend analysis that informs capacity planning, upgrade decisions, and proactive maintenance scheduling.

• Compliance Reporting — Automated generation of availability reports, SLA compliance documentation, and configuration drift detection for regulatory and contractual requirements.