AP5020
Flexible, Cloud-Managed, Premium-Tier Wi-Fi 7 Access Point

Overview
The AP5020 is an ExtremeCloud IQ-managed, premium-tier Wi-Fi 7 access point (AP) that delivers enhanced wireless experiences, faster speeds, and a range of use cases. This AP is built on Extreme Universal Platform technology, enabling deployment flexibility, and it leverages ExtremeCloud IQ AIOps management to provide improved user experiences.
The AP5020 Wi-Fi 7 AP, with three 4x4:4 radios, provides high-efficiency, high-performance 802.11be aggregate data rates of up to 20 Gbps in the 6 GHz, 5 GHz, and 2.4 GHz bands. Designed for high density environments, such as schools, warehouses, healthcare facilities, and stadiums, the AP5020 is powerful and intelligent enough to provide the highest level of client services without compromising security. Despite advanced capabilities, the AP5020 c
Key Features
- Wi-Fi 7 (802.11be) Technology — Wi-Fi 6 ushered a new generation of Wi-Fi, with prior generations emphasized on higher speeds, 802.11ax technology instead focused on improving Wi-Fi efficiency as well as speed, taking Wi-Fi networks
- Security — The AP5020 delivers the highest level of security services, beginning with support for the latest Wi-Fi Alliance WPA3 security certifications. The AP5020 can act as an enforcement point for ExtremeClo
- AIOps Management — In conjunction with Extreme centralized management software, cloud or on-premises, the AP5020 provides a rich set of data displayed through widgets, representing enhanced historical data or a combinat
- Universal Hardware — The AP5020 is a Universal hardware platform that allows the user to choose the Wi-Fi operating system (OS). Either the ExtremeCloud IQ Engine OS or the ExtremeCloud IQ Controller Engine OS persona can
- Software-Defined Radios — The AP5020 features the industry's first software-defined Wi-Fi 7 AP that supports not only dual 5 GHz and dual 6 GHz capabilities, but also multiple additional software programmable modes to optimall
- Modern IoT Platform — To support both IoT and guest engagement services, the AP5020 integrates Bluetooth® to connect with IoT devices wirelessly to engage loyal customers with Apple iBeacon. Enterprises can use API-driven
Specifications
Radio Specifications
| SSID per Radio/Total | 16/48 |
| Users per Radio/total | 512/1536 |
| 5.150–5.850 GHz Operating Frequency | |
| Orthogonal frequency-division multiplexing (OFDM) modulation | |
| Rates (Mbps) | 54, 48, 36, 24, 18, 12, 9, 6 w/auto fallback |
| 2.4–2.5 GHz Operating Frequency | |
| Direct-sequence spread-spectrum (DSSS) modulation | |
| Rates (Mbps) | 11, 5.5, 2, 1 w/auto fallback |
| 2.4–2.5 GHz Operating Frequency | |
| Orthogonal Frequency Division Multiplexing (OFDM) Modulation | |
| Rates (Mbps) | 54, 48, 36, 24, 18, 12, 9, 6 w/auto fallback |
| 2.4–2.5 GHz and 5.150–5.850 GHz Operating Frequency | |
| 802.11n Modulation | |
| HT20 High-Throughput (HT) Support for both 2.4 GHz and 5 GHz | |
| HT40 High-Throughput (HT) Support for 5 GHz | |
| A-MPDU and A-MSDU Frame Aggregation | |
| Rates (Mbps) | MCS0–MCS31 (6.5Mbps–600Mbps) |
| 5.150 GHz–5.850 GHz operating frequency | |
| 802.11ac modulation (256-QAM) | |
| 5G | 4x4 multiple-in, multiple-out (MIMO) radio |
| 2.4G | 4x4 MIMO radio |
| Rates (Mbps) | MCS0–MCS9 (6.5 Mbps), 3,466 Mbps, NSS = 1-4 |
| 4x4 | 4 stream MIMO radio |
| VHT20/VHT40/VHT80 support | |
| TxBF (Transmit Beamforming) | |
| 2.4 GHz–2.5 GHz, 5.50GHz–5.850 GHz, and 5.925 GHz–7.125 GHz operating frequencies | |
| 802.11ax Modulation (1024-QAM) | |
| Dual-band OFDMA | |
| Rates (Mbps) | |
| 5G | HE0-HE11 (8Mbps–4,800Mbps) |
| 2.4G | HE0-HE11 (8Mbps–1,148Mbps) |
| 4x4 | 4 stream MIMO radio at 6 GHz |
| 4x4 | 4 stream MIMO radio at 5 GHz |
| 4x4 | 4 stream MIMO radio at 2.4 GHz |
| HE20/HE40/HE80/HE160/HE320 support for 6 GHz | |
| HE20/HE40/HE80/HE160 support for 5 GHz | |
| HE20/HE40 support for 2.4 GHz | |
| UL/DL SU-MIMO and MU-MIMO | |
| TxBF (transmit beamforming) | |
| 2.4 GHz–2.5GHz, 5.50 GHz–5.850 GHz, and 5.925 GHz–7.125 GHz operating frequencies | |
| 802.11be modulation (4096-QAM) | |
| Rates (Mbps) | |
| 5G | EHT0-EHT13 (8Mbps–5,700Mbps) |
| 2.4G | EHT0-EHT13 (8Mbps–1,300Mbps) |
| 4x4 | 4 stream MIMO radio at 6 GHz |
| 4x4 | 4 stream MIMO radio at 5 GHz |
| 4x4 | 4 stream MIMO radio at 2.4 GHz |
| EHT20/EHT40/EHT80/EHT160/EHT320 support for 6 GHz | |
| EHT20/EHT40/EHT80/EHT160 support for 5 GHz | |
| EHT20/EHT40 support for 2.4 GHz | |
| UL/DL SU-MIMO and MU-MIMO | |
| TxBF (transmit beamforming) | |
Dual IoT Radios
| (2) radios for Thread, Zigbee®, Bluetooth 5.4 Low Energy, IEEE 802.15.4 |
Interfaces
| Eth0, Eth1 | (2) wired Ethernet ports (RJ45) |
| 100/1,000/2,500/5,000/10,000 Mbps autosensing link speed Ethernet port, PoE PD | |
| 100/1,000/2,500/5,000 Mbps autosensing link speed Ethernet port, PoE PD in or 15.4W PSE out mode (requires 802.3bt on Eth0) | |
| 802.3az Energy-Efficient Ethernet (EEE) | |
| USB 2.0, Type A, 5V/400mA with POE 802.3at or 5V/1,000mA with PoE 802.3bt | |
Power Options
| Power draw | 802.3at PoE: typical 21W, max. 25.5W (802.3at profile) w/o PoE out or USB |
| Power draw | 802.3bt: max. 35W with 5W USB |
| 12V DC/3A. DC power has priority when both DC and PoE power sources are available. | |
| PoE failover or optional PSE out supported | |
Physical
| Dimensions | 10.16" x 10.16" x 1.62" (258mm x 258mm x 41mm) |
| Weight | 3.57 lbs (1.62 kg) |
Security
| Kensington lock slot | |
| Trusted Platform Module (TPM) |
Internal Antennas
| (4) dual band 2.4 GHz and 5 GHz | |
| (4) single band 6 GHz | |
| (2) 5 GHz/6 GHz sensor | |
| (3) IoT sensor |
Mounting
| AP support 15/16" flush ceiling tile included in the box | |
| Wall mount included in the box or sold as an accessory | |
| Sculpted ceiling tile 15/16" wide t-bar sold as an accessory | |
| Sculpted ceiling tile 9/16" wide t-bar sold as an accessory | |
| Beam sold as an accessory | |
| Junction box sold as an accessory | |
| IL or 9/16" t-bar sold as an accessory | |
| SL (Silhouette) sold as an accessory | |
| Wing main plate adaptor sold as an accessory | |
| Built-in slot for Kensington |
Environmental
| Operating | 0°C to 50°C (32°F to 122°F) |
| Storage | 0°C to 70°C (32°F to 158°F) |
| Humidity | 0% to 95% (noncondensing) |
Environmental Compliance
| EU RoHS–2011/65/EU and Amendments (EU) 2015/863 | |
| EU WEEE–2012/19/EU | |
| EU REACH–Regulation (EC) No 1907/2006–Reporting | |
| EU SCIP–EU Waste Framework Directive | |
| China RoHS–2 SJ/T 11364-2014 | |
| Taiwan RoHS CNS 15663 (2013.7) |
Regulatory Compliance
| USA | |
| Part 15E - 15.407 | |
| RF exposure - FCC Part 1.1307 | |
| IEC 60601-1-2 EMC for medical devices | |
| Canada | |
| RSS 248 for 6 GHz RLAN | |
| RF exposure - RSS-102 | Issue 5, 2015 |
| CE | |
| EN 300 328, EN 301 893, EN 303 687, EN 300 440 | |
| EN 301 489 1, EN 301 489 17, EN 62311, EN 50385 | |
Regulatory and Safety
| North American ITE | |
| CSA 22.2 No. 60950-1 2nd edition 2014(Canada) | |
| UL/CuL 62368-1 Listed | |
| UL 2043 Plenum Rated | |
| European ITE | |
| 2014/35/EU Low Voltage Directive | |
| International ITE | |
| CB IEC 62368-1 2nd Edition + National Differences | |
| CB IEC 62368-1 1st and 3rd Editions + National Differences | |
| AS/NZS 60950-1 (Australia/New Zealand) |
EMI/EMC Standards
| North American EMC Standards | |
| ICES-003 Class B (Canada) | |
| European EMC Standards | |
| EN 55035 | |
| EN 55011 | |
| EN 60601-1-2 | |
| EN 61000-3-2 (Harmonics) | |
| EN 61000-3-3 (Flicker) | |
| 2014/30/EU EMC Directive | |
| International EMC Certifications | |
| CISPR 11 | |
| AS/NZS CISPR32 | |
| CISPR 35 (International Immunity) |
Warranty
| The AP5020 is covered under Extreme's Universal LLW policy. |
Pricing & Licensing
Hardware & Accessories
Partner Pricing Available
The prices shown are global USD list prices. As an authorised Extreme Networks partner, Layer7 Networks can offer significant discounts to qualifying organisations. Request a personalised quote →
| SKU | Description | List Price |
|---|---|---|
| AP5020-EG | AP5020-EG WiFi 7 Indoor Access Point | $2,771 |
| AP5020-WW | AP5020-WW | $2,771 |
| AP5020-WW-TAA | AP5020-WW TAA | $3,048 |
| AP5020-IL | AP5020-IL WiFi 7 Indoor Access Point | $2,771 |
Support & Maintenance
| SKU | Description | List Price |
|---|---|---|
| 94304-AP5020-EG | Partner Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-EG | $123 |
| 94304-AP5020-IL | Partner Works - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-IL | $103 |
| 94304-AP5020-WW | Partner Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-WW | $134 |
| 94304-AP5020-WW-TAA | Partner Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-WW-TAA | $139 |
| 94307-AP5020-EG | Partner Support Service - 4HR - Advanced Hardware Replacement - RMA Only AP5020-EG | $220 |
| 94307-AP5020-IL | PW 4HR - Advanced Hardware Replacement - RMA Only AP5020-IL | $183 |
| 94307-AP5020-WW | Partner Support Service - 4HR - Advanced Hardware Replacement - RMA Only AP5020-WW | $206 |
| 94307-AP5020-WW-TAA | Partner Support Service - 4HR - Advanced Hardware Replacement - RMA Only AP5020-WW-TAA | $247 |
| 94308-AP5020-EG | Partner Support Service - 4HR Onsite RMA Only AP5020-EG | $285 |
| 94308-AP5020-IL | Partner Works - 4HR - Onsite RMA Only AP5020-IL | $279 |
| 94308-AP5020-WW | Partner Support Service - 4HR Onsite RMA Only AP5020-WW | $285 |
| 94308-AP5020-WW-TAA | Partner Support Service - 4HR Onsite RMA Only AP5020-WW-TAA | $318 |
| 94311-AP5020-EG | Partner Support Service - Next Business Day Onsite RMA Only AP5020-EG | $187 |
| 94311-AP5020-IL | PartnerWorks - Partner Support Service - Next Business Day Onsite RMA Only AP5020-IL | $167 |
| 94311-AP5020-WW | Partner Support Service - Next Business Day Onsite RMA Only AP5020-WW | $193 |
| 94311-AP5020-WW-TAA | Partner Support Service - Next Business Day Onsite RMA Only AP5020-WW-TAA | $211 |
| 94604-AP5020-EG | Distribution Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-EG | $123 |
| 94604-AP5020-IL | Distribution Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-IL | $103 |
| 94604-AP5020-WW | Distribution Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-WW | $107 |
| 94604-AP5020-WW-TAA | Distribution Support Service - Next Business day - Advanced Hardware Replacement - RMA Only AP5020-WW-TAA | $139 |
| 95504-AP5020-EG | Partner Works - Next Business day - Advanced Hardware Replacement AP5020-EG | $163 |
| 95504-AP5020-IL | Partner Works - Next Business day - Advanced Hardware Replacement AP5020-IL | $143 |
| 95504-AP5020-WW | Partner Works - Next Business day - Advanced Hardware Replacement AP5020-WW | $147 |
| 95504-AP5020-WW-TAA | Partner Works - Next Business day - Advanced Hardware Replacement AP5020-WW-TAA | $179 |
| 95507-AP5020-EG | Partner Works - 4HR - Advanced Hardware Replacement AP5020-EG | $260 |
| 95507-AP5020-IL | Partner Works - 4HR - Advanced Hardware Replacement AP5020-IL | $223 |
| 95507-AP5020-WW | Partner Works - 4HR - Advanced Hardware Replacement AP5020-WW | $227 |
| 95507-AP5020-WW-TAA | Partner Works - 4HR - Advanced Hardware Replacement AP5020-WW-TAA | $287 |
| 95508-AP5020-EG | Partner Works - 4HR - Onsite AP5020-EG | $325 |
| 95508-AP5020-IL | Partner Works - 4HR - Onsite AP5020-IL | $319 |
| 95508-AP5020-WW | Partner Works - 4HR - Onsite AP5020-WW | $325 |
| 95508-AP5020-WW-TAA | Partner Works - 4HR - Onsite AP5020-WW-TAA | $358 |
| 95511-AP5020-EG | Partner Works - Next Business day - Onsite AP5020-EG | $227 |
| 95511-AP5020-IL | Partner Works - Next Business day - Onsite AP5020-IL | $207 |
| 95511-AP5020-WW | Partner Works - Next Business day - Onsite AP5020-WW | $212 |
| 95511-AP5020-WW-TAA | Partner Works - Next Business day - Onsite AP5020-WW-TAA | $251 |
| 95600-AP5020-EG | Partner Works Plus - TAC & OS AP5020-EG | $40 |
| 95600-AP5020-IL | Partner Works Plus - TAC & OS AP5020-IL | $40 |
| 95600-AP5020-WW | Partner Works Plus - TAC & OS AP5020-WW | $40 |
| 95600-AP5020-WW-TAA | Partner Works Plus - TAC & OS AP5020-WW-TAA | $40 |
Showing 40 of 150 support options. Contact us for the full list.
Pricing Notes: Pricing and product availability subject to change without notice E&OE.
Documentation and datasheets will be available soon.
| Lifecycle Status | Active — Currently Available |
|---|---|
| Release Date | Contact Sales |
| End of Sale | Not Announced |
| End of Support | Not Announced |
Lifecycle information sourced from Extreme Networks. Subject to change. Visit Extreme Networks EOS page for the latest updates.
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